HTS1

"Higher                                                                                                                                                                                                                                 office (708) 687-8833 Technology                                                                                                                                                                                                                            fax (708) 687-8846

Standards"                                                                                                                                                                                                                                                                  

      http://hi-tek-systems.com            Technology Solutions for Small and Mid-Size Businesses                          

At HTS, our Motto is "Higher Technology Standards".

Mission:  To provide the highest quality of Professional Technology Managed Services and Products at the most affordable prices.    

 

Why choose HTS over other Tech Consultants?

So, you're a Small Business in search of Tech Consulting, New Hardware, and an IT Strategy that will take you forward.  You could talk to a Consultant, buy your Hardware on your own, hire someone else to set it up, and then when things go wrong call even more people in other countries to help!

Sadly, this is how many Small Businesses function.

Not our clients though.  When our clients have a problem or question about their Network, there is only one place they call or send emails to: Us!

When we provide a Managed IT Service or Product, we take full responsibility for its functionality:
Drivers, Software Patches, Connectivity, Hard Drives, Main Boards, Power, Scripts, File Permissions, Spam, Viruses, Spyware, Printers, WiFi, Routing, Compliance Reporting, Remote User Access, Warranty Replacement-there's a lot than can go wrong!

How great would it be if you could call one number, and say "Hi-Tek, here's the problem, let me know when it's resolved."

And if you choose our 24/7/365 Service Agreement, you could say that anytime!

                          Walking1                Desk1 
                                           "Thanks HTS!"                    Go ahead, leave early.  We're monitoring your Network.

What Types Products do we provide?

  • Windows Server 2003/2008 Domain Deployment-Hardware, Software, and Configuration
  • Windows Domain 2003/2008 Administration Maintenance Program-Remote and OnSite 
  • Microsoft Exchange Server 2003/2007/2010 Email Solutions
  • Microsoft SharePoint 2003/2007/2010 Intranet Design
  • Secure Mobile Exchange Solutions-Blackberry, iPhone, Droid, EVO, etc. 
  • Complete Network Monitoring/Reporting Services-Compliance Reporting
  • Data Backup, Archiving, and Disaster Recovery Solutions
  • LAN and WAN Penetration Testing and Reporting
  • Complete Network Upgrade Conversion Services
  • Network Staff Training Conferences
  • All Windows Server and PC Onsite Installations        
IT Services are just half of IT.
At HTS, we believe that Technology Solutions are only as good as the people providing them.  To emphasize that point, we spend half of our employee training time learning new products and the other half learning how we can better interact with our clients to deliver these Technology Solutions in the clearest, most professional manner.  Like any good Service Company, we encourage your feedback so we can continue to improve together.        
 
Who are our Clients? 

Our typical client is a small to mid-size business.  Some of our smaller clients have 5-6 employees.  And some of our largest clients have close to 200 employees.

Our clients include School Districts, Financial Institutions, Construction Companies, Insurance Agencies, Graphic Design Firms, Accountant Firms, and Non-Profit Organizations.  To protect our clients' privacy, we never list them as references on our public website.  However, to learn more about the services we provide these clients, contact us to setup a meeting or conference call.  Call 708-687-8833, and ask for Greg Nammari, Vice President, Small Business Client Services. Or email, greg@palcomp.com

     

In simple terms, how do we help our Clients?

As businesses grow, they have 2 choices regarding how they maintain and align their technology assets.  They can hire more technology staff, or they can outsource to a Managed Services Company like us.

Many businesses find that outsourcing their IT Operations to us saves them money and boosts productivity at the same time.  Here's how:  When your business partners with us, you instantly have access to an entire team of IT Professionals.  Your business essentially has On-Demand Access to our Network Administrators, Network Engineers, Installers, Help Desk, and Estimating Team.  It's like having a large-scale IT Department you can contact at any time.   

We can handle the technicals: the software installs, daily network issues, printing problems, backup, server maintenance, etc.  But at the same time, we can take care of the ordering of new hardware, software, server upgrades, Windows 7 upgrades, etc.  Take it one step further.  Let's say you need to meet with a consultant to discuss your business goals and how they align with your technology plans.  Well, we have consultants who are ready to meet with your owners and managers to discuss these plans, make recommendations, supply estimates, and carry out orders.

How about software demonstrations, such as how to quickly learn Office 2007 or Outlook Web Access?  We have a team ready to install and demonstrate new software products to your staff.

In other words, when you partner with Hi-Tek, you're not just getting a bunch IT troubleshooters.  You'll have access to a committed team of IT Professionals, each with their own area of expertise, who will help your business with the day-to-day IT occurrences as well as drive your long term technology plans.    

                   

Hi-Tek installs and maintains PCs and Servers for small to mid-size businesses.